Date: April 26, 2021
Time: 3:00 - 5:00 pm
Location: Zoom Meeting
Topic: Creating Magic Moments Of Customer Service, integrating your value into your organization
Define excellent customer service
Identify your mission and values
Explore opportunities for "Magic Moments"
Speaker: Amy Schmidt, Retirement Connection. Amy has worked in the Retirement Industry since 1997. Now, as President & COO for Retirement Connection, a marketing company for organizations that serve the 50 & better demographic, Amy works exclusively with clients in the retirement industry in regards to branding, marketing, and development. Important information about CEU Credits: Oregon Health Authority no longer pre-approves CEU’s. Go to https://bit.ly/2to0nwB to determine if this presentation will count towards annual CEU requirement for Nursing and Residential Care administrators.